Automatically Archive Closed Tickets Monthly
Every month, Notis archives closed support tickets over 30 days old—keeping your queue focused and fast without manual housekeeping.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Archive batch of tickets by id
Archives a batch of existing, unarchived hubspot crm tickets by their unique ids.
Why this helps
Your Hubspot ticket queue grows cluttered with resolved but not-yet-archived tickets, slowing searches and clouding your current workload.
- Support queue stays lean and focused
- Faster ticket searches and filtering
- Automated cleanup removes manual work
- Archived tickets remain accessible for audit trails
Setup
Build it in a few focused steps.
- 1Connect Hubspot to Notis
- 2Ask Notis: 'Every month, archive any Hubspot support tickets that were closed more than 30 days ago' or configure in Automations
- 3Choose your run day and time (e.g., first Monday of each month)
- 4Pick your notification channel to see archival summaries
- 5Notis will run automatically and report how many tickets were archived
- 6Verify the queue is cleaner the next day
Questions about this workflow
Can I change the age threshold for archival?
Yes, ask Notis to archive tickets older or younger than 30 days, or use a different metric like creation date.
Will archived tickets be visible to team members?
No, archived tickets are hidden by default but can be unarchived or restored via Hubspot's admin settings.
Does this affect SLA reporting or metrics?
Archived tickets are typically excluded from active reports. You can ask Notis to keep reporting on archived data if needed.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Google Calendar to Hubspot. A trigger fires from one place; an action lands in another.
Google Calendar triggers
Hubspot actions
Attendee Response Changed
Polling trigger that fires when any attendee's RSVP changes to accepted, declined, or tentative. Returns attendee info and current status.
Add asset association
Associates an existing asset ('form', 'object list', or 'external web url') with a specified hubspot marketing campaign.
Event Canceled or Deleted
Triggers when a Google Calendar event is cancelled or deleted. Returns minimal data: event_id, summary (if available), and cancellation timestamp.
Add token to event template
Adds a new custom data token to an existing event template for a specified hubspot application, optionally populating a crm object property if objectpropertyname is provided.
Event Starting Soon
Triggers when a calendar event is within a configured number of minutes from starting. Returns event details, time remaining, attendees, and join links when available.
Archive email
Archives the hubspot email specified by `emailid` by moving it to the recycling bin, making it inaccessible unless restored.
Calendar Event Changes
**SOON TO BE DEPRECATED** - Use Calendar Event Sync (polling trigger) instead. Real-time webhook trigger for calendar event changes. Returns event metadata only. For full event data, use Calendar Event Sync (polling trigger).
Archive a batch of emails by ID
Archives multiple hubspot crm emails by id; ids must exist as archiving is irreversible.
Event Created
Polling trigger that fires when a new calendar event is created. Returns event ID, summary, start/end times, and organizer info.
Archive a batch of quotes by id
Archives a batch of existing, non-archived quotes by their ids; this action is irreversible and useful for managing outdated or irrelevant quotes.
Calendar Event Sync
Polling trigger that returns full event data including details, attendees, and metadata. For real-time notifications with basic info, use Calendar Event Changes (webhook).
Archive batch of companies by id
Archives a batch of companies by their unique ids; targeted companies must exist, not be previously archived, and this api operation is irreversible.
Event Updated
Triggers when an existing Google Calendar event is modified. Returns the event ID, change type, and the specific fields that changed with their previous and new values.
Archive batch of contacts by id
Archives a batch of existing contacts by their hubspot crm ids, rendering them inactive; this action is irreversible via the api and requires manual restoration or a separate unarchive endpoint.
Archive batch of deals by id
Archives a batch of existing deals by their unique hubspot ids, removing them from active views and reports (soft delete); archived deals may be restorable.
Connect any two apps with Notis in the middle.
Not just Google Calendar and Hubspot. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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