Organize client emails into dedicated Slack channels
When a major client emails you, Notis creates a dedicated private Slack channel, pulling the team together in one place to collaborate on the response.
Trigger
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Action
Create channel
Initiates a public or private channel-based conversation
Why this helps
Client emails get scattered across DMs, individual channels, and fragmented Slack threads, making it hard for teams to stay coordinated on important accounts.
- Centralize team collaboration around important clients without manual channel setup
- Reduce context-switching by keeping all client-related conversations in one channel
- Improve team coordination by ensuring everyone sees client emails and can contribute
- Create an archive of client interactions automatically for future reference
Setup
Build it in a few focused steps.
- 1Connect Gmail and Slack to Notis.
- 2Create an automation: ask Notis 'When a major client emails me, create a private Slack channel for that client' or use the portal.
- 3Describe the outcome: 'Create a channel named client-[company-name] and post the email with sender and subject line.'
- 4Select the trigger: New Gmail Message Received from key client email addresses or domains.
- 5Choose a Slack workspace channel for run reports.
- 6Test by having a client contact send you a test email and verify a new private channel is created.
Questions about this workflow
How does Notis name the new channels?
Tell it in your prompt. Examples: 'use the sender's company name' or 'use the client email domain'. Notis will automatically slugify it to be Slack-compatible.
Can I set which clients get channels?
Yes. Specify in your prompt which senders or domains trigger channel creation (e.g., 'only emails from @acme-corp.com' or specific investor emails).
Who gets added to the channel automatically?
You define it. Include in the prompt which team members should be invited (e.g., 'add all of #sales team' or specific roles).
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Gmail to Slack. A trigger fires from one place; an action lands in another.
Gmail triggers
Slack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Set snooze duration
Deprecated: turns on do not disturb mode for the current user, or changes its duration. use `set dnd duration` instead.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add a custom emoji to a Slack team
Deprecated: adds a custom emoji to a slack workspace given a unique name and an image url. use `add emoji` instead.
Email Sent
Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.
Add an emoji alias
Adds an alias for an existing custom emoji in a slack enterprise grid organization.
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Add a remote file
Adds a reference to an external file (e.g., google drive, dropbox) to slack for discovery and sharing, requiring a unique `external id` and an `external url` accessible by slack.
Add a star to an item
Stars a channel, file, file comment, or a specific message in slack.
Add call participants
Registers new participants added to a slack call.
Add emoji
Adds a custom emoji to a slack workspace given a unique name and an image url; subject to workspace emoji limits.
Add reaction to message
Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.
Connect any two apps with Notis in the middle.
Gmail and Slack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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