Turn useful email answers into agent knowledge
Make repeated answers and process details from email available to your conversational AI agent.
Trigger
New Gmail Message Received Trigger
Fires when a new message arrives in Gmail.
Action
Create Knowledge Base Text Document
Creates a text document for an agent’s knowledge base.
Why this helps
Helpful answers often get written once in email and then have to be found and rewritten for an agent knowledge base.
- Reuse clear answers without manually copying them into a knowledge base.
- Make recurring process information easier to retrieve.
- Keep agent reference material closer to where useful answers already appear.
Setup
Build it in a few focused steps.
- 1Connect Gmail and ElevenLabs in Notis.
- 2Create an automation named for email-to-knowledge capture.
- 3In one instruction, ask Notis to create a text knowledge document only from stable, approved facts or answers in qualifying emails, excluding private or transient details.
- 4Choose New Gmail Message Received and a report destination.
- 5Test with one safe, reusable message and review the created document.
Questions about this workflow
Should every helpful email go into agent knowledge?
No. Ask Notis to include only stable, approved information suitable for reuse and exclude private or temporary details.
Does this create a text document or upload an attachment?
This action creates a knowledge base document from text content.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Gmail to Elevenlabs. A trigger fires from one place; an action lands in another.
Gmail triggers
Elevenlabs actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add a pronunciation dictionary from file
Adds a pronunciation dictionary from a lexicon file.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add new project with attributes
Creates a text-to-speech project.
Email Sent
Triggers when you send an email message.
Add outbound phone number
New Gmail Message Received Trigger
Fires when a new message arrives in Gmail.
Add rules to the pronunciation dictionary
Adds custom pronunciation rules to a dictionary.
Add sharing voice
Adds a shared voice to a user's voice library.
Add pronunciation dictionary from rules
Creates a pronunciation dictionary from custom text replacement or phonetic rules.
Add a voice
Creates a custom voice from uploaded audio samples.
Convert chapter to audio
Converts a project chapter into audio.
Connect any two apps with Notis in the middle.
Gmail and Elevenlabs, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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