Make useful email documents available to your agent
Move a reference document from an email attachment into the place your agent can use it.
Trigger
New Gmail Message Received Trigger
Fires when a new message arrives in Gmail.
Action
Create ConvAI Knowledge Base File
Creates and indexes a knowledge base document from an uploaded file for agent answers.
Why this helps
Important policies and reference files arrive by email but are often left outside the agent's knowledge base.
- Capture relevant reference documents at the point they arrive.
- Reduce repeated manual downloads and uploads.
- Keep approved documentation available for agent responses.
Setup
Build it in a few focused steps.
- 1Connect Gmail and ElevenLabs in Notis.
- 2Create an automation for approved email document capture.
- 3In one instruction, ask Notis to create a knowledge base file only from relevant, approved attachments and to skip confidential or unrelated files.
- 4Choose New Gmail Message Received and set the report channel.
- 5Test with one permitted attachment and review the resulting knowledge file.
Questions about this workflow
Can this action use any file type?
It creates a knowledge base file from an uploaded file. Supported formats and availability depend on ElevenLabs and the file Notis can access.
Should private attachments be included?
Only include files that are approved for agent knowledge. State exclusions clearly in the instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Gmail to Elevenlabs. A trigger fires from one place; an action lands in another.
Gmail triggers
Elevenlabs actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add a pronunciation dictionary from file
Adds a pronunciation dictionary from a lexicon file.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add new project with attributes
Creates a text-to-speech project.
Email Sent
Triggers when you send an email message.
Add outbound phone number
New Gmail Message Received Trigger
Fires when a new message arrives in Gmail.
Add rules to the pronunciation dictionary
Adds custom pronunciation rules to a dictionary.
Add sharing voice
Adds a shared voice to a user's voice library.
Add pronunciation dictionary from rules
Creates a pronunciation dictionary from custom text replacement or phonetic rules.
Add a voice
Creates a custom voice from uploaded audio samples.
Convert chapter to audio
Converts a project chapter into audio.
Connect any two apps with Notis in the middle.
Gmail and Elevenlabs, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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