Turn customer calls into Cats follow-up actions
Know which Cats portal information to review before the next customer conversation.
Trigger
Transcription Complete Trigger
Triggers when a transcription is complete. Polls Fireflies API for transcripts created or updated since the last poll time. Handles rate limiting gracefully.
Action
Get Portals
Tool to list all portals. use when you need to browse portal metadata with pagination after authentication.
Why this helps
Customer requests get buried when follow-up research depends on someone rereading every transcript.
- Surfaces explicit customer needs
- Creates a repeatable Cats metadata check
- Sends a ready-to-use follow-up summary
Setup
Build it in a few focused steps.
- 1Connect Fireflies and Cats once in the Notis portal.
- 2Create a new automation and give it a clear name and prompt.
- 3In one instruction, ask Notis to extract cat-related customer needs and compare them with returned Cats portal metadata.
- 4Choose the Fireflies Transcription Complete trigger.
- 5Select a report channel and test with one real customer transcript.
Questions about this workflow
Does this workflow send a customer reply?
No. It prepares a follow-up recommendation for your review.
What if the call has no cat-related request?
Instruct Notis to report that no relevant request was found and skip extra analysis.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Fireflies to Cats. A trigger fires from one place; an action lands in another.
Fireflies triggers
Cats actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Portals
Tool to list all portals. use when you need to browse portal metadata with pagination after authentication.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Transcription Complete Trigger
Triggers when a transcription is complete. Polls Fireflies API for transcripts created or updated since the last poll time. Handles rate limiting gracefully.
Connect any two apps with Notis in the middle.
Fireflies and Cats, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Cats.