Track customer-impacting errors in Asana
Keep customer-impacting error follow-up visible and grounded in the report details.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create task in asana with specific details
Creates a new asana task; requires 'workspace', 'parent', or 'projects' for association, and 'followers', 'projects', 'tags' are set only at creation.
Why this helps
Customer impact can be buried in technical error reports while teams focus on other incoming work.
- Keep reported impact with the investigation task.
- Make customer-facing risk easier to review.
- Reduce manual copying between monitoring and project work.
Setup
Build it in a few focused steps.
- 1Connect Bugsnag and Asana once in the Notis portal.
- 2Create an automation for customer-impacting error follow-up.
- 3Tell Notis to create a task when a Bugsnag request describes customer impact and include the evidence provided.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real report that includes customer-impact information.
Questions about this workflow
Can this infer how many customers are affected?
Only when the webhook or connected source provides that information. Do not assume a count that is not present.
Can I choose which cases create a task?
Yes. Describe the customer impact criteria in the automation prompt.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bugsnag to Asana. A trigger fires from one place; an action lands in another.
Bugsnag triggers
Asana actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Followers to Task
Tool to add followers to a task in asana. use this tool when you need to add one or more users as followers to a specific task. this will notify them of updates to the task.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Supporting Relationship to Goal
Tool to add a supporting goal relationship to a goal. use when you want to link a project, task, portfolio, or another goal as a supporting resource to a specific goal in asana.
Add task to section
Adds an existing task to a section, optionally positioning it before or after another task in that section; if no position is specified, the task is added to the end.
Create Allocation
Creates a new allocation. use when you need to schedule or assign a specific amount of a user's time per week to a task or project within a defined period.
Create a project
Creates a new asana project, requiring either a `workspace` or `team` gid for association, and returns the full project details.
Create a tag in a workspace
Creates a new tag, with properties like name and color defined in the request body, within a specific asana workspace (using `workspace gid`); this tag helps categorize tasks, is confined to the workspace, and is not automatically applied to tasks.
Create task in asana with specific details
Creates a new asana task; requires 'workspace', 'parent', or 'projects' for association, and 'followers', 'projects', 'tags' are set only at creation.
Create Attachment for Task
Tool to upload an attachment to a task. use when you need to attach a file to a specific task in asana.
Connect any two apps with Notis in the middle.
Bugsnag and Asana, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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