Give customer escalations a clear ownerable next step
Move an escalation from intake to a task your team can review and act on.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create task in asana with specific details
Creates a new asana task; requires 'workspace', 'parent', or 'projects' for association, and 'followers', 'projects', 'tags' are set only at creation.
Why this helps
Escalations need follow-up across people, and details can get buried in the original record.
- Create a focused work item from an escalation.
- Keep important customer context attached.
- Reduce the chance of a dropped handoff.
Setup
Build it in a few focused steps.
- 1Connect Bubble and Asana once in the Notis portal.
- 2Create an automation from any channel or in Automations, New Automation.
- 3In one instruction, ask Notis to create an Asana task for qualifying customer escalations with a short summary, impact, and requested follow-up.
- 4Choose a webhook trigger and where run reports should go.
- 5Test with one real escalation.
Questions about this workflow
Can this ignore routine support requests?
Yes. Specify the escalation criteria and ask Notis to skip ordinary requests.
What if the impact is not stated?
Ask Notis to mark impact as unknown rather than infer it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bubble to Asana. A trigger fires from one place; an action lands in another.
Bubble triggers
Asana actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Followers to Task
Tool to add followers to a task in asana. use this tool when you need to add one or more users as followers to a specific task. this will notify them of updates to the task.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Supporting Relationship to Goal
Tool to add a supporting goal relationship to a goal. use when you want to link a project, task, portfolio, or another goal as a supporting resource to a specific goal in asana.
Add task to section
Adds an existing task to a section, optionally positioning it before or after another task in that section; if no position is specified, the task is added to the end.
Create Allocation
Creates a new allocation. use when you need to schedule or assign a specific amount of a user's time per week to a task or project within a defined period.
Create a project
Creates a new asana project, requiring either a `workspace` or `team` gid for association, and returns the full project details.
Create a tag in a workspace
Creates a new tag, with properties like name and color defined in the request body, within a specific asana workspace (using `workspace gid`); this tag helps categorize tasks, is confined to the workspace, and is not automatically applied to tasks.
Create task in asana with specific details
Creates a new asana task; requires 'workspace', 'parent', or 'projects' for association, and 'followers', 'projects', 'tags' are set only at creation.
Create Attachment for Task
Tool to upload an attachment to a task. use when you need to attach a file to a specific task in asana.
Connect any two apps with Notis in the middle.
Bubble and Asana, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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