Bring unresolved calls to an Asana review task
When a voice conversation needs a person to step in, make the handoff visible in Asana.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create task in asana with specific details
Creates a new asana task; requires 'workspace', 'parent', or 'projects' for association, and 'followers', 'projects', 'tags' are set only at creation.
Why this helps
Unresolved call outcomes can be missed when a team has no clear record of who needs to review them.
- Make unresolved issues visible for human follow-up.
- Preserve the reason for escalation from the call.
- Avoid treating every call as an escalation.
Setup
Build it in a few focused steps.
- 1Connect Bland AI and Asana once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Describe in one instruction which explicit call outcomes require human review and what details to include in the task.
- 4Pick the Notis webhook trigger and choose where run reports should go.
- 5Test with one escalation example and one resolved-call example.
Questions about this workflow
What counts as an escalation?
Define it in the instruction, such as an explicitly unresolved request or a stated request for human help.
Will it assign an on-call person?
Only if a responsible Asana user is supplied or clearly established by your instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bland AI to Asana. A trigger fires from one place; an action lands in another.
Bland AI triggers
Asana actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Followers to Task
Tool to add followers to a task in asana. use this tool when you need to add one or more users as followers to a specific task. this will notify them of updates to the task.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Supporting Relationship to Goal
Tool to add a supporting goal relationship to a goal. use when you want to link a project, task, portfolio, or another goal as a supporting resource to a specific goal in asana.
Add task to section
Adds an existing task to a section, optionally positioning it before or after another task in that section; if no position is specified, the task is added to the end.
Create Allocation
Creates a new allocation. use when you need to schedule or assign a specific amount of a user's time per week to a task or project within a defined period.
Create a project
Creates a new asana project, requiring either a `workspace` or `team` gid for association, and returns the full project details.
Create a tag in a workspace
Creates a new tag, with properties like name and color defined in the request body, within a specific asana workspace (using `workspace gid`); this tag helps categorize tasks, is confined to the workspace, and is not automatically applied to tasks.
Create task in asana with specific details
Creates a new asana task; requires 'workspace', 'parent', or 'projects' for association, and 'followers', 'projects', 'tags' are set only at creation.
Create Attachment for Task
Tool to upload an attachment to a task. use when you need to attach a file to a specific task in asana.
Connect any two apps with Notis in the middle.
Bland AI and Asana, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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