Ask customers about their experience after their first payment
Turn a first successful payment into a timely customer check-in, without adding another follow-up to your list.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create or Update Person
Creates or updates a person in Delighted, with optional survey scheduling by email or SMS.
Why this helps
New customers can complete their first payment without anyone checking whether the experience worked for them.
- Collect feedback close to a customer's first payment experience.
- Include available payment context as Delighted properties for later segmentation.
- Reduce manual follow-up after a payment notification.
Setup
Build it in a few focused steps.
- 1Connect Airwallex and Delighted once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis what to do from any channel.
- 3In one instruction, ask Notis to use successful first-payment webhook requests to create or update the customer in Delighted and schedule a survey with available context.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one real first-payment example.
Questions about this workflow
Does Airwallex provide a Notis trigger event for this workflow?
No Airwallex trigger events are listed here. A Notis webhook starts the automation when an HTTP request is sent to it.
What does the webhook need to contain?
The request should identify a successful payment and include the customer details needed to find or create their Delighted person. Notis should only use context present in the request or otherwise available to it.
When this happens · Trigger
Do this · Action
Creates or updates a person in Delighted, with optional survey scheduling by email or SMS.
Supported Triggers and Actions
Notis builds workflows that link Airwallex to Delighted. A trigger fires from one place; an action lands in another.
Airwallex triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Create or Update Person
Creates or updates a person in Delighted, with optional survey scheduling by email or SMS.
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Delete Person
Permanently deletes a person and all associated data.
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
List Autopilot SMS Memberships
Lists Autopilot SMS memberships, optionally filtered by person ID, email, or phone number.
Connect any two apps with Notis in the middle.
Airwallex and Delighted, or any other combination from 1,600+ integrations.
When this happens · Trigger
Do this · Action
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