Capture Airwallex payment problems in Canny
When a payment issue points to a product problem, turn the event into feedback your team can review.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Post
Creates a feature request or feedback post on a board.
Why this helps
Payment issues can get buried in operational alerts before anyone adds them to the product feedback queue.
- Create a reviewable feedback post from a relevant payment event.
- Keep payment context close to the product discussion.
- Skip routine events that do not indicate product feedback.
Setup
Build it in a few focused steps.
- 1Connect Airwallex and Canny once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3In one instruction, ask Notis to create a Canny post for webhook events that indicate a product issue, including only the supplied event context.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real example and check the resulting post.
Questions about this workflow
Will every payment event create a post?
No. In the instruction, ask Notis to create posts only for events that indicate a product issue. The webhook payload needs to include enough context to identify that issue.
Does this setup configure Airwallex event filters?
No. The automation starts when a webhook request reaches Notis. Configure the sender to deliver the relevant payload to the webhook URL.
When this happens · Trigger
Do this · Action
Creates a feature request or feedback post on a board.
Supported Triggers and Actions
Notis builds workflows that link Airwallex to Canny. A trigger fires from one place; an action lands in another.
Airwallex triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Adds an existing tag to a post.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Deletes a user and their comments and votes; some posts may also be removed.
Change Post Status
Changes a post’s status and can notify voters.
Create Changelog Entry
Creates a changelog entry and can publish it or notify users.
Create Comment
Posts a new comment on a post.
Create or Update User
Creates or updates a Canny user; an admin's email, name, and avatar cannot be changed via the API.
Create Post
Creates a feature request or feedback post on a board.
Create Tag
Creates a tag for categorizing posts.
Connect any two apps with Notis in the middle.
Airwallex and Canny, or any other combination from 1,600+ integrations.
When this happens · Trigger
Do this · Action
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