Never miss customer feedback in Slack again
Customer feedback arrives via survey, chat, or email and Notis logs it to your feedback sheet with sentiment and category. Weekly reviews become data-driven.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Batch update spreadsheet
Updates a specified range in a google sheet with given values, or appends them as new rows if `first cell location` is omitted; ensure the target sheet exists and the spreadsheet contains at least one worksheet.
Why this helps
Product feedback is scattered across Slack, Typeform, support tickets, and email. By the time you review it, context has faded and patterns are invisible.
- Spot feature requests and pain points without digging through Slack
- Make product decisions based on aggregated feedback, not loudest voices
- Track feedback over time to see how customer needs evolve
- Build credibility for product roadmap prioritization
Setup
Build it in a few focused steps.
- 1Connect Google Sheets to Notis
- 2Create automation: 'When customer feedback arrives via survey, chat, or form submission, append it to my Product Feedback sheet with columns for Feedback, Customer, Date, Theme (feature request/bug/UI issue), and Sentiment (positive/negative/neutral)'
- 3Set trigger to 'Incoming webhook' and action to 'Batch Update Spreadsheet'
- 4Integrate the webhook with your survey tool (Typeform, SurveySparrow), support platform (Intercom, Zendesk), or website
- 5Test by submitting feedback and verifying it appears in your Google Sheet
Questions about this workflow
Can it auto-categorize feedback by theme?
Tell Notis to categorize using keywords, e.g., 'If feedback mentions speed, tag as Performance; if mentions UI, tag as Design.'
Can it detect sentiment automatically?
Yes. Notis can assess sentiment (positive/negative/neutral) based on language patterns.
Does it link to the original feedback source?
If you include URLs in your webhook data, Notis will preserve them for traceability.
Can it de-duplicate similar feedback?
Notis appends everything. Weekly, you can review and manually merge duplicate themes.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Airtable to Google Sheets. A trigger fires from one place; an action lands in another.
Airtable triggers
Google Sheets actions
Base Metadata Changed
Triggers when an existing Airtable base changes its name or permission level.
Add Sheet to Spreadsheet
Adds a new sheet (worksheet) to a spreadsheet. use this tool to create a new tab within an existing google sheet, optionally specifying its title, index, size, and other properties.
Base Schema Changed
Triggers when tables, fields, or views change in an Airtable base.
Aggregate Column Data
Searches for rows where a specific column matches a value and performs mathematical operations on data from another column.
User Profile Changed
Triggers when the connected Airtable user's profile information changes.
Append Dimension
Tool to append new rows or columns to a sheet, increasing its size. use when you need to add empty rows or columns to an existing sheet.
View Created
Triggers when a new view is created in an Airtable base.
Batch get spreadsheet
Retrieves data from specified cell ranges in a google spreadsheet; ensure the spreadsheet has at least one worksheet and any explicitly referenced sheet names in ranges exist.
View Deleted
Triggers when a previously known Airtable view is deleted.
Batch update spreadsheet
Updates a specified range in a google sheet with given values, or appends them as new rows if `first cell location` is omitted; ensure the target sheet exists and the spreadsheet contains at least one worksheet.
View Metadata Changed
Triggers when an Airtable view changes its name or type.
Batch Update Values by Data Filter
Tool to update values in ranges matching data filters. use when you need to update specific data in a google sheet based on criteria rather than fixed cell ranges.
Clear Basic Filter
Tool to clear the basic filter from a sheet. use when you need to remove an existing basic filter from a specific sheet within a google spreadsheet.
Clear spreadsheet values
Clears cell content (preserving formatting and notes) from a specified a1 notation range in a google spreadsheet; the range must correspond to an existing sheet and cells.
Connect any two apps with Notis in the middle.
Not just Airtable and Google Sheets. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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