Handle verified cancellation requests carefully
When a clear cancellation request arrives, identify the booking and confirm whether it applies to the full booking or selected attendees before acting.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Cancel Booking
Cancel a booking or remove selected attendees from it.
Why this helps
Cancellation requests are easy to delay or apply too broadly when booking scope is unclear.
- Bring cancellation requests into a clear, prompt workflow.
- Confirm the target booking before taking action.
- Respect whether the request covers a whole booking or selected attendees.
Setup
Build it in a few focused steps.
- 1Connect AimTell and Appointo once in the Notis portal.
- 2Create an automation by telling Notis how to handle a confirmed cancellation request.
- 3Describe how to verify the booking and cancellation scope from the request.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real request and verify the intended booking before cancellation.
Questions about this workflow
Can it cancel only selected attendees?
The Appointo action supports cancelling an entire booking or selected customers. The request must clearly identify the intended scope.
What if the booking cannot be verified?
Do not cancel. The correct booking and affected customers must be confirmed first.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link AimTell to Appointo. A trigger fires from one place; an action lands in another.
AimTell triggers
Appointo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Authenticate Appointo API Token
Verify that an API token is valid before making other calls.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Cancel Booking
Cancel a booking or remove selected attendees from it.
Create Booking
Create a new customer booking.
Get Appointment Availability
Find available time slots for an appointment within a date range.
List Appointments
Retrieve a list of appointments.
List Bookings
Retrieve a list of bookings.
List Products
Retrieve the available products.
List Subscription Contracts
Retrieve a list of subscription contracts.
Connect any two apps with Notis in the middle.
AimTell and Appointo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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