Move a booking when the customer confirms a new time
Carry a clear reschedule decision from customer support into the booking calendar.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Reschedule Booking
Move an existing booking to a new time slot.
Why this helps
Reschedules can be delayed when a customer decision must be copied between support and scheduling tools.
- Acts on an explicit customer reschedule request.
- Uses a new time that has already been confirmed available.
- Reduces manual re-entry between CRM follow-up and booking management.
Setup
Build it in a few focused steps.
- 1Connect Agile CRM and Appointo once in the Notis portal.
- 2Create an automation in Automations, New Automation, and provide a name and prompt.
- 3Ask Notis in one instruction to reschedule the identified Appointo booking only when the request includes a customer-confirmed new time that has been checked for availability.
- 4Choose the webhook trigger and a channel for run reports.
- 5Test with one real reschedule request and verify the updated booking.
Questions about this workflow
Does this find the new time automatically?
No. The new timeslot must be supplied and availability confirmed before the reschedule action.
What if the original booking cannot be identified?
Tell Notis in the prompt to report the missing booking details and stop before rescheduling.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agile CRM to Appointo. A trigger fires from one place; an action lands in another.
Agile CRM triggers
Appointo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Authenticate Appointo API Token
Verify that an API token is valid before making other calls.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Cancel Booking
Cancel a booking or remove selected attendees from it.
Create Booking
Create a new customer booking.
Get Appointment Availability
Find available time slots for an appointment within a date range.
List Appointments
Retrieve a list of appointments.
List Bookings
Retrieve a list of bookings.
List Products
Retrieve the available products.
List Subscription Contracts
Retrieve a list of subscription contracts.
Connect any two apps with Notis in the middle.
Agile CRM and Appointo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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