Act on a clear customer cancellation request
Make cancellation follow-up more reliable by carrying a verified request into Appointo.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Cancel Booking
Cancel a booking or remove selected attendees from it.
Why this helps
Cancellation requests are easy to leave unresolved when they require a separate lookup and action.
- Acts on an explicit cancellation request.
- Uses booking details to target the correct booking or selected attendees.
- Supports a prompt-based review and run report.
Setup
Build it in a few focused steps.
- 1Connect Agile CRM and Appointo once in the Notis portal.
- 2Create an automation in Automations, New Automation, and enter a name and prompt.
- 3In one instruction, ask Notis to retrieve and verify the booking details before cancelling only the booking or attendees specified by the customer request.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one real cancellation request and verify the target booking before enabling routine use.
Questions about this workflow
Can it cancel an entire booking or only selected attendees?
The Appointo action supports either an entire booking or selected customers, based on the request and verified booking details.
Will it cancel when the request is ambiguous?
Tell Notis to report ambiguity and stop until the booking and cancellation scope are clear.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agile CRM to Appointo. A trigger fires from one place; an action lands in another.
Agile CRM triggers
Appointo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Authenticate Appointo API Token
Verify that an API token is valid before making other calls.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Cancel Booking
Cancel a booking or remove selected attendees from it.
Create Booking
Create a new customer booking.
Get Appointment Availability
Find available time slots for an appointment within a date range.
List Appointments
Retrieve a list of appointments.
List Bookings
Retrieve a list of bookings.
List Products
Retrieve the available products.
List Subscription Contracts
Retrieve a list of subscription contracts.
Connect any two apps with Notis in the middle.
Agile CRM and Appointo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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