Place New Issues in the Right Status Automatically
An urgent customer bug arrives via email. Notis creates a Linear issue and automatically sets it to 'In Progress' (not Backlog) because of its urgency. A routine feature request gets placed in 'Backlog' for later review. Each issue starts in the right status.
Trigger
New Email Received
Trigger for new emails in an AgentMail inbox
Action
List Linear states
Retrieves all workflow states for a specified team in linear, representing the stages an issue progresses through in that team's workflow.
Why this helps
Issues land in Linear with incorrect status. Some start in Backlog when they should be In Progress. Others stay in Triage too long because no one remembered to update them. This creates status chaos.
- Issues created from email automatically start in the correct workflow state based on type
- Urgent issues go directly to In Progress, routine ones land in Backlog
- Eliminates manual status updates and ensures consistent issue entry point
- Reduces time spent on issue triage and status corrections
Setup
Build it in a few focused steps.
- 1Connect Agent mail and Linear integrations to Notis.
- 2Tell Notis: 'When creating a Linear issue from email, place urgent issues in In Progress and routine ones in Backlog based on the email's tone and sender.'
- 3Notis fetches your team's available workflow states automatically.
- 4Test with a few emails and verify state assignment is correct.
- 5Activate for all incoming work.
Questions about this workflow
How does Notis decide which state an issue should start in?
Notis analyzes email urgency, sender type, and keywords. You can refine the rules: 'Customer emails go to Triage, urgent ones to In Progress.'
What if I want different rules for different teams?
Create separate automations per team with their own workflow rules. Each team gets their own state logic.
Can I move an issue to a different state later?
Yes, one click in Linear. This automation just ensures a good starting point so issues don't get stuck in the wrong state.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agent mail to Linear. A trigger fires from one place; an action lands in another.
Agent mail triggers
Linear actions
New Email Received
Trigger for new emails in an AgentMail inbox
Create linear attachment
Creates a new attachment and associates it with a specific, existing linear issue.
Create a comment
Creates a new comment on a specified linear issue.
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Get create issue default params
Fetches a linear team's default issue estimate and state, useful for pre-filling new issue forms.
Create a label
Creates a new label in linear for a specified team, used to categorize and organize issues.
Delete issue
Archives an existing linear issue by its id, which is linear's standard way of deleting issues; the operation is idempotent.
Get all teams
Retrieves all teams from the linear workspace without requiring any parameters.
Download issue attachments
Downloads a specific attachment from a linear issue; the `file name` must include the correct file extension.
Connect any two apps with Notis in the middle.
Not just Agent mail and Linear. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7 days free trial with 20$ free usage included.
No card. Works with personal or business Linear.