Match customer emails to Appointo bookings
Find the booking behind a customer message before deciding what to do next.
Trigger
New Email Received
Trigger for new emails in an AgentMail inbox
Action
List Bookings
Tool to list bookings. Use when you need to fetch bookings filtered by status, paging, or search term.
Why this helps
A booking question often means searching through Appointo before you can understand the customer's context.
- Find relevant booking records sooner
- Keep the customer request connected to booking details
- Review before taking action on a reservation
Setup
Build it in a few focused steps.
- 1Connect Agent Mail and Appointo once in the Notis portal.
- 2Create an automation and describe how to find bookings related to customer emails.
- 3Pick the New Email Received trigger from Agent Mail.
- 4Choose where run reports should go, then test with one real booking inquiry.
Questions about this workflow
Does this cancel or update a booking?
No. It searches and reports matching booking records so you can review the request.
Can it search using details supplied in the email?
Yes, instruct Notis to use the customer and booking clues available in the message. If the details are insufficient, have it report that instead of guessing.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agent mail to Appointo. A trigger fires from one place; an action lands in another.
Agent mail triggers
Appointo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Authenticate Appointo API Token
Tool to authenticate with the Appointo API by validating the APPOINTO-TOKEN header. Use when verifying the token before subsequent API calls.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Cancel Booking
Tool to cancel a booking or selected customers. Use when you need to revoke an entire booking or individual attendees after verifying booking details. Use after retrieving booking information.
New Email Received
Trigger for new emails in an AgentMail inbox
Create Booking
Tool to create a new booking. Use when scheduling a customer booking after confirming appointment availability.
Get Appointment Availability
Tool to get calendar availability for a specific appointment. Use when you need to fetch available time slots for an appointment within a date range.
List Appointments
Tool to list appointments. Use when fetching appointments with optional filters and pagination after confirming a valid API token.
List Bookings
Tool to list bookings. Use when you need to fetch bookings filtered by status, paging, or search term.
List Products
Tool to fetch all available products. Use when browsing products with optional paging and search. Call after authenticating with Appointo API.
List Subscription Contracts
Tool to list subscription contracts. Use when retrieving contracts with optional search after confirming a valid API token.
Connect any two apps with Notis in the middle.
Agent mail and Appointo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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