Find subscription details for support requests
Look up the relevant recurring contract while you handle the customer's question.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
List Subscription Contracts
Tool to list subscription contracts. Use when retrieving contracts with optional search after confirming a valid API token.
Why this helps
Support questions about ongoing arrangements can stall while you search for the related contract record.
- Speed up recurring plan inquiry handling
- Bring contract records closer to support context
- Keep contract changes out of the lookup workflow
Setup
Build it in a few focused steps.
- 1Connect Appointo once in the Notis portal and arrange for your support tool to call a Notis webhook.
- 2Create an automation and describe which support requests should prompt a contract search.
- 3Pick a Notis webhook trigger.
- 4Choose where run reports should go, then test with one real subscription question.
Questions about this workflow
Does this update subscription contracts?
No. It searches contracts and reports matching records for review.
What if multiple contracts match?
Have Notis show the available matches with identifying context and leave the choice for a person when the correct contract is not clear.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agent mail to Appointo. A trigger fires from one place; an action lands in another.
Agent mail triggers
Appointo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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List Products
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List Subscription Contracts
Tool to list subscription contracts. Use when retrieving contracts with optional search after confirming a valid API token.
Connect any two apps with Notis in the middle.
Agent mail and Appointo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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