Answer appointment questions with the right context
Give customer questions a useful appointment lookup before they become another task to track.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
List Appointments
Why this helps
Answering appointment questions often means searching booking records and piecing context together manually.
- Use the customer's own question to guide the lookup.
- Find relevant appointments with Appointo filters and paging.
- Create a concise response from retrieved information.
Setup
Build it in a few focused steps.
- 1Connect Abstract and Appointo once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name and prompt.
- 3In one instruction, ask Notis to process the question with Abstract, search relevant Appointo appointments, and draft a concise reply based only on retrieved details.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real appointment question.
Questions about this workflow
Does the workflow change an appointment?
No. It looks up appointments and prepares a response.
Can it answer questions when no matching appointment is found?
The instruction can ask Notis to say that it found no matching appointment and request the detail needed to search again.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Abstract to Appointo. A trigger fires from one place; an action lands in another.
Abstract triggers
Appointo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Authenticate Appointo API Token
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Cancel Booking
Create Booking
Get Appointment Availability
List Appointments
List Bookings
List Products
List Subscription Contracts
Connect any two apps with Notis in the middle.
Abstract and Appointo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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