Create an Appointo booking after a customer confirms
When a customer picks a time in WhatsApp, let Notis handle the booking step and report the result.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Booking
Tool to create a new booking. Use when scheduling a customer booking after confirming appointment availability.
Why this helps
A confirmed time can still be missed when someone needs to copy customer details from chat into a booking form.
- Reduce manual re-entry of customer details.
- Act on a clear customer confirmation while the conversation is active.
- Get a report when booking details or availability need follow-up.
Setup
Build it in a few focused steps.
- 1Connect 2chat and Appointo once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis the outcome in plain language from any channel.
- 3Tell Notis to create an Appointo booking only when a 2chat message clearly confirms a specific available time, using the customer details provided in the conversation.
- 4Pick a webhook trigger and choose where run reports should go.
- 5Test with one real confirmed booking.
Questions about this workflow
Will it book a time that has not been checked?
The instruction should have Notis confirm availability before creating the booking. Appointo's Create Booking action is intended for scheduling after availability is confirmed.
What happens if required customer details are missing?
Notis can report the missing details so they can be requested in the conversation before attempting the booking.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 2chat to Appointo. A trigger fires from one place; an action lands in another.
2chat triggers
Appointo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Authenticate Appointo API Token
Tool to authenticate with the Appointo API by validating the APPOINTO-TOKEN header. Use when verifying the token before subsequent API calls.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Cancel Booking
Tool to cancel a booking or selected customers. Use when you need to revoke an entire booking or individual attendees after verifying booking details. Use after retrieving booking information.
Create Booking
Tool to create a new booking. Use when scheduling a customer booking after confirming appointment availability.
Get Appointment Availability
Tool to get calendar availability for a specific appointment. Use when you need to fetch available time slots for an appointment within a date range.
List Appointments
Tool to list appointments. Use when fetching appointments with optional filters and pagination after confirming a valid API token.
List Bookings
Tool to list bookings. Use when you need to fetch bookings filtered by status, paging, or search term.
List Products
Tool to fetch all available products. Use when browsing products with optional paging and search. Call after authenticating with Appointo API.
List Subscription Contracts
Tool to list subscription contracts. Use when retrieving contracts with optional search after confirming a valid API token.
Connect any two apps with Notis in the middle.
2chat and Appointo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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