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Notis

Adjust buffers when a review needs more room

Give complex reviews enough breathing room without changing the whole schedule.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Update Booking Buffers

Tool to update buffer times for an existing booking. Use after confirming new buffer durations.

Why this helps

Fixed buffers create rushed reviews or unnecessary gaps.

  • Matches time protection to review needs
  • Reduces rushed conversations
  • Keeps scheduling precise

Setup

Build it in a few focused steps.

  • 1Connect 21risk and Appointo in Notis once.
  • 2Create an automation that updates the specified booking buffers from the incoming review complexity and approved durations.
  • 3Choose the notis_webhook trigger.
  • 4Choose a report channel, test with one review case, and verify the buffer update.

Questions about this workflow

What must the request include?

Include the booking identity and approved new buffer durations.

Does this change the appointment time?

No. It updates buffer times for an existing booking.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link 21risk to Appointo. A trigger fires from one place; an action lands in another.

21risk triggers

Appointo actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Authenticate Appointo API Token

Tool to authenticate with the Appointo API by validating the APPOINTO-TOKEN header. Use when verifying the token before subsequent API calls.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Cancel Booking

Tool to cancel a booking or selected customers. Use when you need to revoke an entire booking or individual attendees after verifying booking details. Use after retrieving booking information.

ActionInstant

Create Booking

Tool to create a new booking. Use when scheduling a customer booking after confirming appointment availability.

ActionInstant

Get Appointment Availability

Tool to get calendar availability for a specific appointment. Use when you need to fetch available time slots for an appointment within a date range.

ActionInstant

List Appointments

Tool to list appointments. Use when fetching appointments with optional filters and pagination after confirming a valid API token.

ActionInstant

List Bookings

Tool to list bookings. Use when you need to fetch bookings filtered by status, paging, or search term.

ActionInstant

List Products

Tool to fetch all available products. Use when browsing products with optional paging and search. Call after authenticating with Appointo API.

ActionInstant

List Subscription Contracts

Tool to list subscription contracts. Use when retrieving contracts with optional search after confirming a valid API token.

ActionInstant

Connect any two apps with Notis in the middle.

21risk and Appointo, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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