Rehearse your response to a 7shifts shift incident
Send an incident snapshot and practice the next conversation before you walk into the restaurant.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Public Character By ID
Tool to retrieve a public character by its id. use when you need to fetch details of a single public character by providing its unique id.
Why this helps
Stressful incidents make it hard to choose words quickly and consistently.
- Reduce reactive conversations
- Prepare clear talking points
- Keep responses consistent across managers
Setup
Build it in a few focused steps.
- 1Connect 7shifts and Chatfai in the Notis portal once.
- 2Create an automation named Shift Incident Roleplay.
- 3Tell Notis to retrieve the supplied public character ID and rehearse a response using the 7shifts incident payload.
- 4Choose a notis_webhook trigger and select a report channel.
- 5Send one real incident payload to test the workflow.
Questions about this workflow
What must the webhook include?
Include the 7shifts incident details and the public Chatfai character ID to retrieve.
Can the character make decisions for me?
No. It provides rehearsal and suggestions for your review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 7shifts to Chatfai. A trigger fires from one place; an action lands in another.
7shifts triggers
Chatfai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Public Character By ID
Tool to retrieve a public character by its id. use when you need to fetch details of a single public character by providing its unique id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Connect any two apps with Notis in the middle.
7shifts and Chatfai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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