Get subscriber context into a support workflow
A support request can bring the relevant subscriber record into view without a separate manual search.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Contact
Retrieves a contact’s details from a mailing list.
Why this helps
Switching from a support queue to a mailing list dashboard interrupts the work and makes quick questions slower.
- Reduce dashboard switching during support
- See contact fields, tags, and subscription status
- Give support a clearer starting point
Setup
Build it in a few focused steps.
- 1Connect Notis to 0CodeKit and EmailOctopus once in the portal.
- 2Create an automation and describe which list and contact details support needs.
- 3Tell Notis to retrieve the contact using the identifying details supplied with a lookup request.
- 4Choose the webhook trigger and where run reports should go.
- 5Send one real lookup request and confirm the returned information answers the support question.
Questions about this workflow
What information can this retrieve?
The action can return contact details including email, fields, tags, and subscription status.
Does it change the contact?
No. Get Contact retrieves details for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 0CodeKit to Emailoctopus. A trigger fires from one place; an action lands in another.
0CodeKit triggers
Emailoctopus actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Contact
Add a new contact to a mailing list.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create List
Create a mailing list to organize email contacts.
Create Field
Creates a custom field on a mailing list.
Delete Contact
Permanently delete a contact and its list data; this cannot be undone.
Delete List
Delete a mailing list and all its contacts permanently; this cannot be undone.
Create Tag
Creates a tag on a mailing list for contact organization.
Get All Lists
Retrieve all mailing lists in the account.
Get Recent Campaigns
Retrieves recent campaigns from your EmailOctopus account.
Connect any two apps with Notis in the middle.
0CodeKit and Emailoctopus, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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