Route customer issues to GitHub automatically
Turn incoming customer context into clear ownership before another task steals your attention.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add assignees to an issue
Assign users to an issue.
Why this helps
Customer problems sit unowned when triage depends on remembering to check several tools.
- Reduce manual triage
- Make ownership visible quickly
- Prevent support items from disappearing
Setup
Build it in a few focused steps.
- 1Connect Nango and GitHub to Notis once through the portal.
- 2Create an automation in the portal or ask Notis to create one in plain language.
- 3Tell Notis to assign the matching GitHub issue to the appropriate owner when customer issue data arrives.
- 4Choose an incoming webhook trigger and a channel for run reports, then test with one real issue.
Questions about this workflow
Does Notis require field mapping?
No. You describe the routing outcome in one plain-language instruction and Notis interprets the available context.
Can this work with an existing GitHub issue?
Yes, when the incoming request identifies the issue clearly enough for Notis to locate it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Nango to GitHub. A trigger fires from one place; an action lands in another.
Nango triggers
GitHub actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Accept a repository invitation
Accept a pending repository invitation.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Abort Repository Migration
Aborts a queued or ongoing repository migration.
Add email for auth user
Add email addresses to your account.
Add app access restrictions
Allow apps to push to a protected branch.
Add a repository collaborator
Add a user as a repository collaborator or update their access.
Add field to user project
Adds a custom field to a user-owned project.
Add a repository to an app installation
Grant an app access to a repository.
Add item to user project
Adds an issue or pull request to a user-owned project.
Connect any two apps with Notis in the middle.
Nango and GitHub, or any other combination from 1,500+ integrations.
When this happens · Trigger
Do this · Action
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