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Route review outcomes to the right Intercom owner

Important review feedback deserves an owner before it becomes another forgotten thread.

Trigger

Pull Request Review Submitted

Triggers when a review is submitted for a pull request.

Action

Assign conversation

Assign a conversation to an admin or team for follow-up.

Why this helps

Founders can lose track of customer-impacting review feedback across code and support tools.

  • Turns review outcomes into assigned support follow-up.
  • Makes ownership explicit without manual triage.
  • Helps customer-impacting fixes move from review to response.

Setup

Build it in a few focused steps.

  • 1Connect GitHub and Intercom to Notis once through the portal.
  • 2Create the automation in the portal or ask Notis in plain language.
  • 3Use this instruction: When a GitHub pull request review is submitted, find the matching Intercom conversation and assign it to the appropriate support or engineering owner based on the review outcome.
  • 4Pick the pull request review trigger and select your run-report channel.
  • 5Test with one real submitted review.

Questions about this workflow

Does this create a new conversation?

This workflow assigns an existing matching Intercom conversation so the customer thread has a clear owner.

Can it handle approvals and requested changes differently?

Yes. Include the desired routing rules for each review outcome in the plain-language instruction.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link GitHub to Intercom. A trigger fires from one place; an action lands in another.

GitHub triggers

Intercom actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add subscription to a contact

Add a contact to an opt-in or opt-out subscription, changing their message consent.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add tag to contact

Adds a tag to a contact for categorization or tracking.

ActionInstant

New Workflow Artifact Created

Triggers when a new workflow artifact is created in a repository.

TriggerPolling

Assign conversation

Assign a conversation to an admin or team for follow-up.

ActionInstant

Branch Changed

Triggers when a branch receives commits or its protection settings change.

TriggerPolling

Archive contact

Archives a contact.

ActionInstant

New Branch Created

Triggers when a new branch is created in a repository.

TriggerPolling

Close conversation

Close a conversation as resolved; this cannot be undone without a separate reopen action.

ActionInstant

Check Run Status / Conclusion Changed

Triggers when a check run’s status or conclusion changes.

TriggerPolling

Attach contact to company

Associates a contact with a company.

ActionInstant

Check Suite Status / Conclusion Changed

Triggers when a check suite’s status or conclusion changes for a reference.

TriggerPolling

Create a collection

Create a collection to organize content in the help center.

ActionInstant

New Code Scanning Alert Created

Triggers when a new code scanning alert is created in a repository.

TriggerPolling

Attach contact to conversation

Adds a contact as a participant to an existing conversation on behalf of an admin or contact.

ActionInstant

Connect any two apps with Notis in the middle.

GitHub and Intercom, or any other combination from 1,500+ integrations.

When this happens · Trigger

Do this · Action

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