Make assigned GitHub issues visible in Intercom
When work lands on your plate, its customer context should come with it.
Trigger
New Issue Assigned to Me
Triggers when a new issue is assigned to you.
Action
Assign conversation
Assign a conversation to an admin or team for follow-up.
Why this helps
A newly assigned issue can become a hidden obligation among many support conversations.
- Makes newly assigned work visible in the support system.
- Creates a clear owner for customer follow-up.
- Reduces the mental load of reconciling assignments manually.
Setup
Build it in a few focused steps.
- 1Connect GitHub and Intercom to Notis once through the portal.
- 2Create the automation in Automations or ask Notis conversationally.
- 3Use this instruction: When a new GitHub issue is assigned to me, find the matching Intercom conversation and assign it to me or the specified support owner with a concise context summary.
- 4Choose the new issue assigned to me trigger and select a run-report channel.
- 5Test with one real assigned issue.
Questions about this workflow
Does this create a conversation if none exists?
You can instruct Notis to create one when no matching Intercom conversation exists.
Can the owner be a team instead?
Yes. State whether matching conversations should go to an admin or an Intercom team.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link GitHub to Intercom. A trigger fires from one place; an action lands in another.
GitHub triggers
Intercom actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add subscription to a contact
Add a contact to an opt-in or opt-out subscription, changing their message consent.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add tag to contact
Adds a tag to a contact for categorization or tracking.
New Workflow Artifact Created
Triggers when a new workflow artifact is created in a repository.
Assign conversation
Assign a conversation to an admin or team for follow-up.
Branch Changed
Triggers when a branch receives commits or its protection settings change.
Archive contact
Archives a contact.
New Branch Created
Triggers when a new branch is created in a repository.
Close conversation
Close a conversation as resolved; this cannot be undone without a separate reopen action.
Check Run Status / Conclusion Changed
Triggers when a check run’s status or conclusion changes.
Attach contact to company
Associates a contact with a company.
Check Suite Status / Conclusion Changed
Triggers when a check suite’s status or conclusion changes for a reference.
Create a collection
Create a collection to organize content in the help center.
New Code Scanning Alert Created
Triggers when a new code scanning alert is created in a repository.
Attach contact to conversation
Adds a contact as a participant to an existing conversation on behalf of an admin or contact.
Connect any two apps with Notis in the middle.
GitHub and Intercom, or any other combination from 1,500+ integrations.
When this happens · Trigger
Do this · Action
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