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Keep voice routing aligned with user changes

Make user updates a cue to check the phone resources behind your voice workflows.

Trigger

User Information Changed

Triggers when a Zoom user's information changes. Detects changes such as: - Profile information updates (name, email, display name) - Role or type changes - Department, job title, or location updates - Contact information changes (phone, timezone) - Status changes (active, inactive, pending) - Settings updates (language, pronouns, etc.)

Action

Get all phone numbers

List all phone numbers for your account

Why this helps

Role and contact changes can leave phone routing and ownership unclear.

  • Surface routing questions quickly
  • Keep ownership reviews timely
  • Reduce stale contact assumptions

Setup

Build it in a few focused steps.

  • 1Connect Zoom and Bolna in Notis once.
  • 2Create an automation named User change phone inventory.
  • 3Tell Notis to list all Bolna phone numbers after each relevant Zoom user change and flag routing or ownership questions.
  • 4Pick the Zoom User Information Changed trigger.
  • 5Choose a report channel and test with one real user update.

Questions about this workflow

Which user changes trigger it?

Profile, role, department, job title, location, contact, timezone, and status changes are covered.

Does it assign phone numbers?

No. It lists phone numbers and highlights items for review.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zoom to Bolna. A trigger fires from one place; an action lands in another.

Zoom triggers

Bolna actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Delete agent by id

Delete an agent

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Delete batch by id

Delete a batch

ActionInstant

Daily Usage Report Changed

Triggers when the Zoom daily usage report changes for a selected year/month. This trigger monitors daily usage statistics including: - New users added - Number of meetings held - Participant counts - Meeting minutes consumed

TriggerPolling

Fetch all batches by agent id

List all batches for agent

ActionInstant

Meeting Details Changed

Triggers when a specific meeting's details change. Detects changes such as: - Meeting topic changes - Agenda updates - Schedule changes (timezone, duration) - Settings modifications (waiting room, recording, video, etc.) - Password changes - Recurrence pattern updates

TriggerPolling

Get all agents

List all agents

ActionInstant

Meeting Recording Changed

Triggers when a specific meeting's cloud recordings change. Detects changes such as: - New recording files appearing - Recording processing completion (status changes) - Recording metadata changes (count, size, etc.) - New participant audio files

TriggerPolling

Get all phone numbers

List all phone numbers for your account

ActionInstant

Meeting Summary Created or Updated

Triggers when a meeting summary is created or updated for a specific meeting. IMPORTANT: This trigger requires a PAID Zoom account (Pro, Business, or Enterprise plan). Free Zoom accounts cannot use this feature. Additionally requires: - AI Companion feature enabled in account settings - Meeting must not be end-to-end encrypted (E2EE) - Meeting summary must be enabled and generated for the meeting

TriggerPolling

Get execution by id

Retrieve specific execution by `execution id`

ActionInstant

New Cloud Recording

Triggers when a new cloud recording meeting instance appears for a user.

TriggerPolling

Make a phone call from agent

Initiate calls

ActionInstant

New Meeting Created

Triggers when a new Zoom meeting is created for a user.

TriggerPolling

Retrieve agent by id

Retrieve an agent

ActionInstant

Connect any two apps with Notis in the middle.

Zoom and Bolna, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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