Reconcile changed Zoom user information with Ascora
Catch identity changes before they create duplicate or outdated customer context.
Trigger
User Information Changed
Triggers when a Zoom user's information changes. Detects changes such as: - Profile information updates (name, email, display name) - Role or type changes - Department, job title, or location updates - Contact information changes (phone, timezone) - Status changes (active, inactive, pending) - Settings updates (language, pronouns, etc.)
Action
Get Customers
Tool to retrieve a list of customers. use after authenticating with your api key.
Why this helps
Name, email, role, or timezone changes can make customer matching unreliable.
- Spot identity mismatches
- Reduce duplicate research
- Keep customer reviews timely
Setup
Build it in a few focused steps.
- 1Connect Zoom and Ascora in Notis once.
- 2Create an automation for identity reconciliation.
- 3Tell Notis to search Ascora customers using the changed Zoom user details and report possible matches or conflicts.
- 4Pick User Information Changed as the trigger.
- 5Choose a report channel and test with one changed user.
Questions about this workflow
Which user changes are covered?
The trigger covers profile, role, department, contact, timezone, and status changes.
Does it update Ascora records?
No. The available action retrieves customers for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zoom to Ascora. A trigger fires from one place; an action lands in another.
Zoom triggers
Ascora actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete Customer
Tool to delete a specific customer by id. use when you need to remove a customer after confirming its existence.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Quotation
Tool to create a new quotation. use when submitting a customer quote request via the ascora api.
Daily Usage Report Changed
Triggers when the Zoom daily usage report changes for a selected year/month. This trigger monitors daily usage statistics including: - New users added - Number of meetings held - Participant counts - Meeting minutes consumed
Delete Customer
Tool to delete a specific customer by id. use after confirming the customer exists.
Meeting Details Changed
Triggers when a specific meeting's details change. Detects changes such as: - Meeting topic changes - Agenda updates - Schedule changes (timezone, duration) - Settings modifications (waiting room, recording, video, etc.) - Password changes - Recurrence pattern updates
Get Customers
Tool to retrieve a list of customers. use after authenticating with your api key.
Meeting Recording Changed
Triggers when a specific meeting's cloud recordings change. Detects changes such as: - New recording files appearing - Recording processing completion (status changes) - Recording metadata changes (count, size, etc.) - New participant audio files
Get Jobs
Tool to retrieve jobs. use when you need to filter and paginate job listings from ascora.
Meeting Summary Created or Updated
Triggers when a meeting summary is created or updated for a specific meeting. IMPORTANT: This trigger requires a PAID Zoom account (Pro, Business, or Enterprise plan). Free Zoom accounts cannot use this feature. Additionally requires: - AI Companion feature enabled in account settings - Meeting must not be end-to-end encrypted (E2EE) - Meeting summary must be enabled and generated for the meeting
New Cloud Recording
Triggers when a new cloud recording meeting instance appears for a user.
New Meeting Created
Triggers when a new Zoom meeting is created for a user.
Connect any two apps with Notis in the middle.
Zoom and Ascora, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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