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Check requester email deliverability when a ticket arrives

Get a plain-text deliverability status alongside a new ticket's run report, so your team has a useful signal before planning follow-up.

Trigger

New Zendesk Ticket

Triggers when a new ticket is created in a specified view.

Action

Verify Single Email

Checks one email’s deliverability status; each verification costs 1 credit.

Why this helps

When an address is mistyped or undeliverable, support teams may spend time preparing follow-up that cannot reach the requester.

  • Check the email associated with a newly created ticket.
  • Receive a plain-text deliverability status.
  • Give support staff a quick signal for follow-up planning.

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Emaillistverify once in the Notis portal.
  • 2Create an automation in Automations, New Automation, or tell Notis from any channel.
  • 3Describe that Notis should verify the ticket requester's email and report the returned status.
  • 4Choose the New Zendesk Ticket trigger and where run reports should go.
  • 5Test with one real ticket that includes a requester email.

Questions about this workflow

What does this action return?

Verify Single Email returns a plain-text status representing deliverability and requires one credit per verification.

Will the action change the ticket?

The listed action checks an email address. It does not update the Zendesk ticket, so use the run report to review the result.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Emaillistverify. A trigger fires from one place; an action lands in another.

Zendesk triggers

Emaillistverify actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Check Blacklists

Checks an IP address or domain against DNS blacklists; limited to 10 requests per second.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Check Disposable Domain

Checks whether an email domain is disposable, including its DNS records.

ActionInstant

New User Created

Triggers when a new user is created.

TriggerInstant

Delete Maillist

Deletes an email list after verification is complete.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified view.

TriggerPolling

Download Email List

Downloads a completed email list with verification results; limited to 5 requests per second.

ActionInstant

Find Contact Email

Finds possible business emails and confidence levels; costs 5 credits with a name or 10 with only a domain.

ActionInstant

Get API File Info

Retrieves an uploaded email list’s verification progress and download links when ready.

ActionInstant

Get Credits

Shows available credits; on-demand credits never expire and subscription credits refresh daily.

ActionInstant

Get Email Job Status

Checks an asynchronous email verification job’s status and retrieves its results.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Emaillistverify, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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