Check sandbox resources when a customer reports slowness
Bring concrete CPU, memory, and disk signals into performance triage.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Get Sandbox Metrics
Tool to retrieve timestamped CPU, memory, and disk usage metrics for a sandbox. Use when you need to monitor resource usage of a running sandbox. Metrics are collected every 5 seconds; returns empty array if no metrics available yet.
Why this helps
Performance tickets stall because teams lack current resource data from the affected sandbox.
- Ground performance triage in data
- Shorten investigation cycles
- Give engineers a focused starting point
Setup
Build it in a few focused steps.
- 1Connect Zendesk and E2B once in Notis.
- 2Create an automation named Sandbox Performance Check.
- 3Tell Notis to retrieve recent CPU, memory, and disk metrics for the sandbox in the ticket.
- 4Pick New Zendesk Ticket as the trigger.
- 5Choose a report channel and test with a real performance ticket.
Questions about this workflow
What if no metrics are available yet?
The workflow reports the empty result so the team knows the sandbox has not produced metrics.
Can it compare against a baseline?
Only if you provide a baseline or threshold in the automation prompt.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to E2b. A trigger fires from one place; an action lands in another.
Zendesk triggers
E2b actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Connect to Sandbox
Tool to connect to an existing E2B sandbox and retrieve its details. Use when you need to reconnect to a sandbox from different environments or resume a paused sandbox. The TTL is extended upon connection.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Template
Tool to create a new E2B template with specified configuration. Use when you need to define a new sandbox template that can be used to spawn sandbox environments.
New User Created
Triggered when a new user is created in Zendesk.
Create Webhook
Tool to register a new webhook to receive sandbox lifecycle events for the team. Use when you need to set up notifications for sandbox lifecycle events such as creation, updates, or termination.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Delete Sandbox
Tool to terminate and permanently delete a running E2B sandbox instance. Use when you need to kill a sandbox that is no longer needed. Once terminated, the sandbox cannot be resumed.
Delete Webhook
Tool to unregister a webhook and stop receiving lifecycle events. Use when you need to remove a webhook that is no longer needed or to clean up webhook registrations.
Check API Health
Tool to check the health status of the E2B API. Use when you need to verify that the API service is operational and accessible.
Get Sandbox
Tool to retrieve detailed information about a specific sandbox by its ID. Use when you need to check sandbox status, metadata, or configuration details.
Get Sandbox Logs
Tool to retrieve logs from a specific E2B sandbox instance. Use when you need to debug or monitor sandbox execution by viewing its console output and system logs.
Connect any two apps with Notis in the middle.
Zendesk and E2b, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business E2b.