Create a character snapshot for new users
Give support a useful character baseline as soon as a user enters Zendesk.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Character Base Information
Tool to retrieve base information of a specific character. use after confirming valid server id and character id.
Why this helps
Agents lack basic character context during the first support exchange.
- Prepare support before the first reply
- Reduce repeated identity questions
- Standardize account context
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Dungeon fighter online in Notis once.
- 2Create an automation for new user character snapshots.
- 3Describe the instruction to find the character and retrieve base information.
- 4Pick New User Created as the trigger.
- 5Choose where reports go and test with one real user.
Questions about this workflow
Which data is retrieved?
The Character Base Information action returns the available base details for a specific character.
Can Notis handle an uncertain match?
Yes, ask it to report uncertainty and request confirmation.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Dungeon fighter online. A trigger fires from one place; an action lands in another.
Zendesk triggers
Dungeon fighter online actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Character Base Information
Tool to retrieve base information of a specific character. use after confirming valid server id and character id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Character Search
Tool to search for characters by name on a given server. use after confirming the server id.
New User Created
Triggered when a new user is created in Zendesk.
Get Character Skill Buff Avatar
Tool to fetch skill buff avatar equipment for a character. use when you need to inspect which avatars are equipped for a specific character's buff skill.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Get Character Skill Buff Status
Tool to fetch character's skill buff status information. use when you need to know active buff statuses for a specific character.
Character Status Info
Tool to retrieve status information of a specific character. use after obtaining serverid and characterid to fetch current stats.
Character Timeline
Tool to retrieve the timeline of a specific character. use after confirming valid serverid and characterid.
Get Character Skill Buff Equipment
Tool to retrieve skill buff equipment details for a character. use after validating serverid and characterid.
Get Server List
Tool to retrieve the list of available game servers. use when needing to know which servers are available.
Connect any two apps with Notis in the middle.
Zendesk and Dungeon fighter online, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Dungeon fighter online.