Check player status as tickets arrive
Add current game state to ticket intake before an agent opens the case.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Character Status Info
Tool to retrieve status information of a specific character. use after obtaining serverid and characterid to fetch current stats.
Why this helps
Agents spend valuable time rebuilding current status from scattered tools.
- Prioritize with current data
- Shorten investigation time
- Improve ticket handoff quality
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Dungeon fighter online in Notis once.
- 2Create an automation for ticket status checks.
- 3Describe how Notis should identify the character and retrieve current status.
- 4Select New Zendesk Ticket as the trigger.
- 5Choose where run reports go and test one real ticket.
Questions about this workflow
Does this change ticket status?
No, it only retrieves character status for the report.
Can it include a priority suggestion?
Yes, ask Notis to summarize findings and suggest a review priority.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Dungeon fighter online. A trigger fires from one place; an action lands in another.
Zendesk triggers
Dungeon fighter online actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Character Base Information
Tool to retrieve base information of a specific character. use after confirming valid server id and character id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Character Search
Tool to search for characters by name on a given server. use after confirming the server id.
New User Created
Triggered when a new user is created in Zendesk.
Get Character Skill Buff Avatar
Tool to fetch skill buff avatar equipment for a character. use when you need to inspect which avatars are equipped for a specific character's buff skill.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Get Character Skill Buff Status
Tool to fetch character's skill buff status information. use when you need to know active buff statuses for a specific character.
Character Status Info
Tool to retrieve status information of a specific character. use after obtaining serverid and characterid to fetch current stats.
Character Timeline
Tool to retrieve the timeline of a specific character. use after confirming valid serverid and characterid.
Get Character Skill Buff Equipment
Tool to retrieve skill buff equipment details for a character. use after validating serverid and characterid.
Get Server List
Tool to retrieve the list of available game servers. use when needing to know which servers are available.
Connect any two apps with Notis in the middle.
Zendesk and Dungeon fighter online, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Dungeon fighter online.