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Notis

Refresh stale Zendesk contact data

Keep contact context current without adding another manual maintenance task.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Batch Enrich Contacts

Tool to batch enrich contacts with email validation and company info. use after gathering up to 250 contacts.

Why this helps

Contact data decays quietly while teams focus on active tickets and urgent work.

  • Improve data freshness
  • Reduce manual maintenance
  • Support cleaner account reviews

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Dropcontact in Notis.
  • 2Create an automation named Stale Contact Refresh.
  • 3Tell Notis to batch enrich the Zendesk contacts you provide, up to 250 per run.
  • 4Choose a recurring Notis schedule and select a report channel.
  • 5Test with one small contact set.

Questions about this workflow

How does Notis know which contacts are stale?

Provide the stale contact list or criteria in the scheduled instruction.

What happens when the batch exceeds 250 contacts?

Split the list into multiple scheduled runs or smaller batches.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Dropcontact. A trigger fires from one place; an action lands in another.

Zendesk triggers

Dropcontact actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Batch Enrich Contacts

Tool to batch enrich contacts with email validation and company info. use after gathering up to 250 contacts.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

List Webhook Subscriptions

Tool to list webhook subscriptions. use when you need to inspect your configured webhooks.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Retrieve Enrichment Results

Tool to retrieve enrichment results. use after submitting enrichment requests and use when you need to fetch the completed enrichment data by request id.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Connect any two apps with Notis in the middle.

Zendesk and Dropcontact, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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