Prioritize important ticket contacts
See the business context behind each ticket so urgent opportunities do not get buried.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Batch Enrich Contacts
Tool to batch enrich contacts with email validation and company info. use after gathering up to 250 contacts.
Why this helps
Important requests can look identical to routine support tickets when company context is missing.
- Spot strategic accounts
- Focus founder attention
- Reduce missed opportunities
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Dropcontact in Notis.
- 2Create an automation called Contact Priority Signals.
- 3In one instruction, ask Notis to enrich each requester and flag notable company or role information.
- 4Select New Zendesk Ticket as the trigger and choose where reports should go.
- 5Test with one real ticket and adjust the wording if needed.
Questions about this workflow
Does this change Zendesk ticket priority?
The workflow reports enrichment signals; changing ticket priority requires a separate supported action.
Which signals are available?
Dropcontact returns the company and contact information available for the submitted data.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Dropcontact. A trigger fires from one place; an action lands in another.
Zendesk triggers
Dropcontact actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Batch Enrich Contacts
Tool to batch enrich contacts with email validation and company info. use after gathering up to 250 contacts.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Webhook Subscriptions
Tool to list webhook subscriptions. use when you need to inspect your configured webhooks.
New User Created
Triggered when a new user is created in Zendesk.
Retrieve Enrichment Results
Tool to retrieve enrichment results. use after submitting enrichment requests and use when you need to fetch the completed enrichment data by request id.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Dropcontact, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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