Upload structured Zendesk ticket data to Dromo
Move ticket details into a ready Dromo import without retyping rows by hand.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Upload File To Headless Import
Tool to upload a file to a headless import. use after obtaining a signed upload url from dromo. performs an http put of raw bytes to the provided signed url.
Why this helps
Operations teams re-enter customer or issue details from tickets into import tools, creating delays and transcription errors.
- Cut manual copy and paste
- Standardize ticket data before import
- Keep intake moving while context is fresh
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Dromo once in the Notis portal.
- 2Create an automation that extracts the required ticket details, creates a structured file, obtains a Dromo signed upload URL, and uploads the file.
- 3Pick the Zendesk New Zendesk Ticket trigger.
- 4Choose a report channel for upload status.
- 5Test with one real ticket containing the needed details.
Questions about this workflow
What if a ticket lacks required details?
Tell Notis to report the missing values and skip the upload until the ticket is complete.
Where does the file go?
It is sent to the Dromo headless import associated with the signed upload URL you use.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Dromo. A trigger fires from one place; an action lands in another.
Zendesk triggers
Dromo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
List Uploads
Tool to retrieve a list of all uploads stored by dromo for your organization. use when you need to paginate or filter uploads.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Upload File To Headless Import
Tool to upload a file to a headless import. use after obtaining a signed upload url from dromo. performs an http put of raw bytes to the provided signed url.
New User Created
Triggered when a new user is created in Zendesk.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Dromo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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