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Check Dripcel credits when users arrive

Know whether your Dripcel account can support the next customer follow-up before sending.

Trigger

New User Created

Triggered when a new user is created in Zendesk.

Action

Get current credit balance

Tool to get current credit balance. use after authenticating and when you need to verify account balance before credit-consuming operations.

Why this helps

Teams discover low messaging credit only after a customer follow-up is already due.

  • Keep messaging capacity visible
  • Catch low balances earlier
  • Give the team a simple run report

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Dripcel once in the Notis portal.
  • 2Create an automation that retrieves the Dripcel credit balance and summarizes it with the new user context.
  • 3Choose New User Created as the trigger.
  • 4Choose where run reports should go and define any low-balance threshold you want reported.
  • 5Test with one real new-user example.

Questions about this workflow

Does this spend credits?

No. The credit balance lookup only checks the current balance.

Can it alert me below a threshold?

Yes. Include the threshold and reporting instruction in the automation prompt.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Dripcel. A trigger fires from one place; an action lands in another.

Zendesk triggers

Dripcel actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Delete Contact

Tool to delete a contact by their cell number. use when you need to remove a contact from dripcel after confirming the msisdn.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Dripcel Campaigns

Tool to retrieve a list of all campaigns. use after authenticating when you need to paginate or filter campaigns.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Get current credit balance

Tool to get current credit balance. use after authenticating and when you need to verify account balance before credit-consuming operations.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Get Deliveries

Tool to retrieve a list of deliveries. use when you need to fetch delivered messages optionally filtered by cell or customerid.

ActionInstant

Get email templates

Tool to list all available email templates. use when you need to retrieve available templates before sending email campaigns.

ActionInstant

Get sales

Tool to retrieve a list of all sales. use when you need comprehensive sales data for reporting or analytics.

ActionInstant

Dripcel Post Compliance Send

Tool to check a list of cell numbers against campaign targeting criteria. use when ensuring suppliers comply with your campaign rules before sending messages.

ActionInstant

Search replies based on filters

Tool to search replies based on filters. use when you need to find replies by id, campaign, date range, or content.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Dripcel, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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