Run a weekly support comparison audit
End the week with a clear list of document review work that still needs an owner.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Comparisons
Tool to retrieve a paginated list of document comparisons. use when you need to browse comparisons across pages.
Why this helps
Unresolved comparison requests remain hidden across tickets, chats, and individual notes.
- Surfaces unfinished review work
- Supports weekly planning
- Reduces dropped follow ups
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Draftable once in the Notis portal.
- 2Create an automation that audits the supplied Zendesk support context against Draftable comparisons and lists unresolved work.
- 3Choose a recurring weekly schedule trigger.
- 4Choose where audit reports should go.
- 5Test with one week's support context.
Questions about this workflow
Can it assign owners automatically?
Only if owner information is supplied and your instruction asks for a suggested owner; the comparison action itself does not assign work.
Will it include old comparisons?
It can, when the scheduled prompt defines the review period or baseline.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Draftable. A trigger fires from one place; an action lands in another.
Zendesk triggers
Draftable actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
List Comparisons
Tool to retrieve a paginated list of document comparisons. use when you need to browse comparisons across pages.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
New User Created
Triggered when a new user is created in Zendesk.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Draftable, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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