Start a document review from any support webhook
Trigger the right comparison review from the systems you already use.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
List Comparisons
Tool to retrieve a paginated list of document comparisons. use when you need to browse comparisons across pages.
Why this helps
Custom support flows often lack a simple way to start a documented comparison review.
- Fits existing support tooling
- Starts reviews on demand
- Returns a consistent report
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Draftable once in the Notis portal.
- 2Create an automation describing how webhook requests should be matched to Draftable comparisons.
- 3Choose the Notis webhook trigger and copy its endpoint into your support flow.
- 4Choose where run reports should go.
- 5Send one real webhook request to test the workflow.
Questions about this workflow
What must the webhook include?
Include the ticket or customer context needed to identify relevant comparisons; fields not supplied cannot be inferred.
Can this replace the Zendesk event trigger?
Yes, when another system is the source of the review request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Draftable. A trigger fires from one place; an action lands in another.
Zendesk triggers
Draftable actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
List Comparisons
Tool to retrieve a paginated list of document comparisons. use when you need to browse comparisons across pages.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
New User Created
Triggered when a new user is created in Zendesk.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Draftable, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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