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Notis

Review purchase history for new Zendesk users

Understand whether a new Zendesk user already has purchase activity.

Trigger

New User Created

Triggered when a new user is created in Zendesk.

Action

List DPD Purchases

Tool to list all purchases made through your dpd account. use when you need to retrieve purchase records with optional date filters and pagination for reporting or analysis.

Why this helps

A new support profile may represent an existing buyer, but checking purchase records manually is easy to skip.

  • Identify existing buyers quickly
  • Improve onboarding context
  • Reduce repeated research

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Dpd2 once in the Notis portal.
  • 2Create an automation that reviews DPD purchases for each newly created Zendesk user and summarizes relevant activity.
  • 3Pick New User Created as the trigger.
  • 4Choose where run reports go and test with one real user.

Questions about this workflow

Can it focus on recent purchases?

Yes, specify the desired date window in the plain language instruction.

What if no purchases match?

The report clearly states that no matching purchase activity was found.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Dpd2. A trigger fires from one place; an action lands in another.

Zendesk triggers

Dpd2 actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get Storefront

Tool to retrieve details of a specific storefront by its id. use when you need storefront metadata after you have its id.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

List DPD Customers

Tool to list customers in your dpd account. use when you need a filtered or paginated list of customers for reporting or synchronization.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

List DPD Purchases

Tool to list all purchases made through your dpd account. use when you need to retrieve purchase records with optional date filters and pagination for reporting or analysis.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

List Storefronts

Tool to list all storefronts in your dpd account. use after authenticating to fetch storefront details before managing products or purchases.

ActionInstant

List Subscribers

Tool to list subscribers for a given storefront. use when you need a paginated and filtered list of subscribers after storefront setup.

ActionInstant

DPD: Ping API

Tool to ping the api to check its status. use when verifying api connectivity before further operations.

ActionInstant

Verify DPD Notification

Tool to verify a webhook notification's authenticity by posting back the original signature and payload. use after receiving a notification to confirm it originates from dpd.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Dpd2, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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