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Notis

Review config changes against open Zendesk incidents

Make change correlation a routine part of incident follow-up.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Config Logs List

Tool to list config change logs for a specific config. Use when you need the audit trail for a config after confirming its identity.

Why this helps

Teams often discover a relevant config change only after an incident has already escalated.

  • Surfaces possible change correlation
  • Supports incident retrospectives
  • Reduces manual log checking

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Doppler secretops in Notis once.
  • 2Create a scheduled automation describing how to review open incidents and matching config logs.
  • 3Choose a recurring Notis schedule as the trigger.
  • 4Send summaries to the incident review channel.
  • 5Test with one open incident and known config history.

Questions about this workflow

Does this prove causation?

No. It highlights timing and matching identifiers for human review.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Doppler secretops. A trigger fires from one place; an action lands in another.

Zendesk triggers

Doppler secretops actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Activity Logs List

Tool to list workplace activity logs. Use when you need to fetch recent activity logs.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Retrieve Activity Log

Tool to retrieve a single activity log entry by id. Use when you have a valid Activity Log id.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Retrieve Config Log Entry

Tool to retrieve a specific config log entry. Use when needing details of a single config log; call after specifying project, config, and log identifiers.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Config Logs List

Tool to list config change logs for a specific config. Use when you need the audit trail for a config after confirming its identity.

ActionInstant

Config Logs Rollback

Tool to rollback a config to a selected log version. Use when needing to undo a specific change by its log ID, after confirming project, config, and log ID.

ActionInstant

Clone Config

Tool to clone a branch config including all its secrets. Use after confirming the source config details.

ActionInstant

Create Branch Config

Tool to create a branch config. Use when you need to programmatically establish a new branch-based configuration for a specified project and environment. Use after selecting the target project and environment.

ActionInstant

Configs Delete

Tool to delete a config permanently. Use when you need to remove a config that is no longer needed.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Doppler secretops, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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