Inspect the audience behind a support issue
Understand who is already in a campaign audience before deciding what to do next.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Get Subscribers
Tool to retrieve all subscribers of a specific list. use when you need to fetch subscribers by list id.
Why this helps
Audience checks are delayed when list membership is hidden in another workspace.
- Expose current list membership
- Support precise follow-up
- Reduce manual list exports
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Doppler in Notis once.
- 2Create an automation named Inspect ticket related Doppler list.
- 3Tell Notis to retrieve subscribers from the specified Doppler list and summarize relevant patterns for the ticket.
- 4Pick the New Zendesk Ticket trigger.
- 5Choose a report channel and test with one real ticket.
Questions about this workflow
Can Notis filter the returned subscribers?
Yes. State the criteria or pattern you want summarized, if the available data supports it.
Will subscriber records be changed?
No. This workflow only retrieves and summarizes list members.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Doppler marketing automation. A trigger fires from one place; an action lands in another.
Zendesk triggers
Doppler marketing automation actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Subscriber
Tool to add a new subscriber to a specific list for a specified account.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create List
Tool to create a new subscriber list for a specified account. use when you need to segment contacts into a new list.
New User Created
Triggered when a new user is created in Zendesk.
Delete List
Tool to delete a specific subscriber list by its id. use when permanently removing a list after confirming its no longer needed.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Get Campaigns
Tool to retrieve all campaigns associated with the specified account. use after confirming the accountname to fetch campaigns.
Get List
Tool to retrieve details of a specific subscriber list by its id. use when you need to fetch metadata of an existing list.
Get Lists
Tool to retrieve all lists associated with a specified doppler account. use when you need an overview of all mailing lists. example: "retrieve lists for account partnerships@composio.dev"
Get Removed Subscribers
Tool to retrieve subscribers removed from all lists. use when you need to audit unsubscribes within a date range.
Get Subscriber
Tool to retrieve details of a specific subscriber by their email. use when you need to fetch subscriber information for a given account.
Connect any two apps with Notis in the middle.
Zendesk and Doppler marketing automation, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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