Check recent unsubscribes during support follow-up
See whether a support contact recently left your mailing audiences before planning outreach.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Get Removed Subscribers
Tool to retrieve subscribers removed from all lists. use when you need to audit unsubscribes within a date range.
Why this helps
Teams can accidentally suggest marketing follow-up to contacts who already opted out.
- Respect unsubscribe history
- Reduce inappropriate outreach
- Give support useful consent context
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Doppler in Notis once.
- 2Create an automation named Audit removed subscribers for tickets.
- 3Tell Notis to retrieve removed subscribers for the relevant date range and compare the results with the triggering ticket requester.
- 4Pick the New Zendesk Ticket trigger.
- 5Choose a report channel and test with one real ticket.
Questions about this workflow
Does this re subscribe anyone?
No. It only retrieves removed subscriber information.
Can I specify a date range?
Yes. Include the period to audit in the prompt.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Doppler marketing automation. A trigger fires from one place; an action lands in another.
Zendesk triggers
Doppler marketing automation actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Subscriber
Tool to add a new subscriber to a specific list for a specified account.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create List
Tool to create a new subscriber list for a specified account. use when you need to segment contacts into a new list.
New User Created
Triggered when a new user is created in Zendesk.
Delete List
Tool to delete a specific subscriber list by its id. use when permanently removing a list after confirming its no longer needed.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Get Campaigns
Tool to retrieve all campaigns associated with the specified account. use after confirming the accountname to fetch campaigns.
Get List
Tool to retrieve details of a specific subscriber list by its id. use when you need to fetch metadata of an existing list.
Get Lists
Tool to retrieve all lists associated with a specified doppler account. use when you need an overview of all mailing lists. example: "retrieve lists for account partnerships@composio.dev"
Get Removed Subscribers
Tool to retrieve subscribers removed from all lists. use when you need to audit unsubscribes within a date range.
Get Subscriber
Tool to retrieve details of a specific subscriber by their email. use when you need to fetch subscriber information for a given account.
Connect any two apps with Notis in the middle.
Zendesk and Doppler marketing automation, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Doppler marketing automation.