Turn ticket requesters into follow-up subscribers
Make every eligible support conversation easier to continue after resolution.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Add Subscriber
Tool to add a new subscriber to a specific list for a specified account.
Why this helps
Support contacts who need education or follow-up are often tracked in scattered notes.
- Capture follow-up audiences automatically
- Reduce copy and paste work
- Support consistent post-ticket communication
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Doppler in Notis once.
- 2Create an automation named Ticket requester to Doppler follow-up.
- 3Tell Notis to add the ticket requester to the specified Doppler list when the requester email is present and eligible.
- 4Pick the New Zendesk Ticket trigger for the relevant view.
- 5Choose a report channel and test with one real ticket.
Questions about this workflow
Can eligibility be based on ticket content?
Yes. State the intent, tags, or other information that should qualify a requester.
What happens when the requester is already subscribed?
Notis can report the existing membership and continue without creating a duplicate.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Doppler marketing automation. A trigger fires from one place; an action lands in another.
Zendesk triggers
Doppler marketing automation actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Subscriber
Tool to add a new subscriber to a specific list for a specified account.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create List
Tool to create a new subscriber list for a specified account. use when you need to segment contacts into a new list.
New User Created
Triggered when a new user is created in Zendesk.
Delete List
Tool to delete a specific subscriber list by its id. use when permanently removing a list after confirming its no longer needed.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Get Campaigns
Tool to retrieve all campaigns associated with the specified account. use after confirming the accountname to fetch campaigns.
Get List
Tool to retrieve details of a specific subscriber list by its id. use when you need to fetch metadata of an existing list.
Get Lists
Tool to retrieve all lists associated with a specified doppler account. use when you need an overview of all mailing lists. example: "retrieve lists for account partnerships@composio.dev"
Get Removed Subscribers
Tool to retrieve subscribers removed from all lists. use when you need to audit unsubscribes within a date range.
Get Subscriber
Tool to retrieve details of a specific subscriber by their email. use when you need to fetch subscriber information for a given account.
Connect any two apps with Notis in the middle.
Zendesk and Doppler marketing automation, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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