Send onboarding agreements from new Zendesk users
Welcome new customers with a ready-to-sign agreement before follow-up work piles up.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Create Submission From PDF
Tool to create a one-off submission from a pdf file. use when you need to upload a pdf and initiate a signature workflow with optional custom field values and webhook notifications.
Why this helps
New users can be missed between support intake and contract paperwork.
- Starts paperwork immediately
- Reduces manual copy and paste
- Keeps onboarding moving
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Docuseal once in the Notis portal.
- 2Create an automation with a clear name and prompt.
- 3Tell Notis to create a Docuseal submission from the approved onboarding PDF for each new Zendesk user, using any required signer details available in the event.
- 4Pick Zendesk New User Created as the trigger and choose a report channel.
- 5Test with one real new user and review the run report.
Questions about this workflow
Which Zendesk event starts this workflow?
New User Created, event 20880.
Can Notis create the PDF?
No. Provide the approved PDF file for Docuseal to use.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Docuseal. A trigger fires from one place; an action lands in another.
Zendesk triggers
Docuseal actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Archive Template
Tool to archive a specific template by its unique identifier. use after verifying the template id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Clone Template
Tool to clone an existing template by its id with a new name. use after you have the template id and desired name to duplicate it into the same or a different folder.
New User Created
Triggered when a new user is created in Zendesk.
Create Submission From PDF
Tool to create a one-off submission from a pdf file. use when you need to upload a pdf and initiate a signature workflow with optional custom field values and webhook notifications.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Create Template from HTML
Tool to create a template from html content. use when you need to define a reusable document template directly from html input.
Get Template
Tool to retrieve details of a specific template by its unique identifier. use when you need to fetch template metadata by id.
List Submissions
Tool to list all document submissions with optional pagination and document filtering. use when you need to retrieve and browse existing submissions.
List Submitters
Tool to retrieve a list of all submitters. use when you need a roster of submitters for reporting or management.
List Templates
Tool to retrieve a list of all templates. use when you need to browse available templates with optional filters before selection.
Connect any two apps with Notis in the middle.
Zendesk and Docuseal, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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