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Notis

Send renewal reminder postcards from Zendesk

Keep renewal conversations visible with a physical reminder.

Trigger

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

Action

Send Postcard

Tool to send a postcard via u.s. mail with specified recipient, sender, and front/back images. use after confirming recipient addresses and design urls. example: send postcard(to name='john doe', ..., front image='https://...', back image='https://...')

Why this helps

Renewal follow-ups become inconsistent when mailing needs a separate handoff.

  • Timely retention outreach
  • Less list building
  • Clear review step

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Docupost in Notis.
  • 2Create a renewal postcard automation.
  • 3Tell Notis to identify signals, confirm recipient details, and send approved artwork after review.
  • 4Pick New Zendesk Ticket, choose reports, and test one ticket.

Questions about this workflow

What renewal information is needed?

Provide the account timing or qualifying signal.

Can the postcard include a QR code?

Yes. Include it in the approved artwork.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Docupost. A trigger fires from one place; an action lands in another.

Zendesk triggers

Docupost actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Send Letter

Tool to send a letter via u.s. mail with specified recipient, sender, and pdf. use after confirming recipient and document details. example: send letter(to name='john doe', to address='123 main st, ...', file url='https://...')

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Send Postcard

Tool to send a postcard via u.s. mail with specified recipient, sender, and front/back images. use after confirming recipient addresses and design urls. example: send postcard(to name='john doe', ..., front image='https://...', back image='https://...')

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Connect any two apps with Notis in the middle.

Zendesk and Docupost, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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