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Notis

Invite selected customers to your community by postcard

Give strong community invitations a physical format.

Trigger

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

Action

Send Postcard

Tool to send a postcard via u.s. mail with specified recipient, sender, and front/back images. use after confirming recipient addresses and design urls. example: send postcard(to name='john doe', ..., front image='https://...', back image='https://...')

Why this helps

Community invitations can get buried in email after support interactions.

  • Extends support relationships
  • Memorable invitation
  • Deliberate selection

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Docupost in Notis.
  • 2Create a community postcard automation.
  • 3Tell Notis to assess tickets, confirm the address, and send approved artwork.
  • 4Pick New Zendesk Ticket, choose reports, and test one ticket.

Questions about this workflow

Can this target advocates only?

Yes. Define advocate signals using Zendesk information.

What if the address is missing?

Report it and pause that postcard until confirmed.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Docupost. A trigger fires from one place; an action lands in another.

Zendesk triggers

Docupost actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Send Letter

Tool to send a letter via u.s. mail with specified recipient, sender, and pdf. use after confirming recipient and document details. example: send letter(to name='john doe', to address='123 main st, ...', file url='https://...')

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Send Postcard

Tool to send a postcard via u.s. mail with specified recipient, sender, and front/back images. use after confirming recipient addresses and design urls. example: send postcard(to name='john doe', ..., front image='https://...', back image='https://...')

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Connect any two apps with Notis in the middle.

Zendesk and Docupost, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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No card. Works with personal or business Docupost.