Send scheduled letters for unresolved follow-ups
Keep important customer follow-ups moving on a reliable rhythm.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Send Letter
Tool to send a letter via u.s. mail with specified recipient, sender, and pdf. use after confirming recipient and document details. example: send letter(to name='john doe', to address='123 main st, ...', file url='https://...')
Why this helps
Unresolved situations linger when follow-up depends on memory.
- Dependable review rhythm
- Surfaces stale work
- Fewer dropped commitments
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Docupost in Notis.
- 2Create a scheduled follow-up letter automation.
- 3Tell Notis what Zendesk data to review, how to confirm details, and when to send the PDF.
- 4Pick a recurring schedule, report channel, and test one follow-up.
Questions about this workflow
Can the schedule access Zendesk?
Yes, when Zendesk is connected and the prompt names the data to review.
How are duplicates avoided?
Tell Notis to check available history or a supplied sent marker.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Docupost. A trigger fires from one place; an action lands in another.
Zendesk triggers
Docupost actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Send Letter
Tool to send a letter via u.s. mail with specified recipient, sender, and pdf. use after confirming recipient and document details. example: send letter(to name='john doe', to address='123 main st, ...', file url='https://...')
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Send Postcard
Tool to send a postcard via u.s. mail with specified recipient, sender, and front/back images. use after confirming recipient addresses and design urls. example: send postcard(to name='john doe', ..., front image='https://...', back image='https://...')
New User Created
Triggered when a new user is created in Zendesk.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Docupost, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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