Send a welcome letter for every new Zendesk user
Make a thoughtful first impression with a physical welcome letter.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Send Letter
Tool to send a letter via u.s. mail with specified recipient, sender, and pdf. use after confirming recipient and document details. example: send letter(to name='john doe', to address='123 main st, ...', file url='https://...')
Why this helps
Digital onboarding can miss the personal touch of mailed communication.
- Consistent welcomes
- Less manual mailing
- Simpler onboarding
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Docupost in Notis.
- 2Create a welcome letter automation.
- 3Tell Notis to confirm the address and send the approved letter PDF.
- 4Pick New User Created, choose a report channel, and test with one user.
Questions about this workflow
What if the address is missing?
Have Notis report it and pause sending until it is confirmed.
Can the letter be customized?
Yes. Provide the approved message, sender details, and PDF source.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Docupost. A trigger fires from one place; an action lands in another.
Zendesk triggers
Docupost actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Send Letter
Tool to send a letter via u.s. mail with specified recipient, sender, and pdf. use after confirming recipient and document details. example: send letter(to name='john doe', to address='123 main st, ...', file url='https://...')
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Send Postcard
Tool to send a postcard via u.s. mail with specified recipient, sender, and front/back images. use after confirming recipient addresses and design urls. example: send postcard(to name='john doe', ..., front image='https://...', back image='https://...')
New User Created
Triggered when a new user is created in Zendesk.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Docupost, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Docupost.