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Notis

Redistribute pending Documenso documents from Zendesk

Keep agreements moving when a customer needs another signing reminder.

Trigger

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

Action

Redistribute Document V2

Tool to redistribute a document to its pending recipients. Use when you need to re-send or re-distribute a sent document to recipients. Ensure the document has pending recipients or specific recipients selected before calling.

Why this helps

Pending agreements linger when redistribution is handled manually after support requests.

  • Keeps pending agreements moving
  • Reduces manual reminders
  • Creates consistent follow up

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Documenso in Notis once.
  • 2Create an automation instructing Notis to redistribute the matching pending document.
  • 3Pick the New Zendesk Ticket trigger.
  • 4Choose where run reports should go.
  • 5Test with one real ticket.

Questions about this workflow

Does the document need pending recipients?

Yes. Tell Notis to verify that requirement before acting.

Can it stop when the document is complete?

Yes. Instruct it to report completed documents without redistributing them.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Documenso. A trigger fires from one place; an action lands in another.

Zendesk triggers

Documenso actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Embedding Presign Token V2 Beta

Tool to create a presign token for embedded authoring sessions. Use when initializing or renewing an embed session token.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Delete Document Fields

Tool to delete one or more fields from a document. Use when you have confirmed the field IDs to remove. Supports single-field and batch deletion.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Delete Template

Tool to delete a template by ID.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Distribute Document V2

Tool to distribute a document for signing. Use when you need to send a document to all or specific pending recipients.

ActionInstant

Download Signed Document

Tool to download a signed document file. Use when you need to retrieve the finalized PDF after a document has been signed.

ActionInstant

Duplicate Document V2

Tool to duplicate a document. Use when you need to create an exact copy of an existing document. Ensure the source document ID is valid before calling.

ActionInstant

Find Documents V2

Tool to find documents. Use when retrieving a paginated list of documents for operations requiring a document ID.

ActionInstant

Get Template

Tool to fetch a template by ID.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Documenso, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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