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Find the right parser model for document variations

See available layouts before a document issue turns into a long support thread.

Trigger

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

Action

Get Parser Models

Tool to retrieve all model layouts for a specific parser. Use when you need to list different layout configurations within a parser that help handle document variations.

Why this helps

Unfamiliar document layouts create uncertainty about which parser model can explain the issue.

  • Expose available layouts quickly
  • Reduce guesswork during document troubleshooting
  • Give support a consistent model review step

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Docparser once in Notis.
  • 2Create an automation with a prompt describing how to review parser models for the ticket.
  • 3Ask Notis to retrieve all models for the parser named in each document-related ticket and summarize which layouts appear relevant.
  • 4Pick the New Zendesk Ticket trigger and choose a report channel.
  • 5Test it with a ticket describing a document layout issue.

Questions about this workflow

Does the workflow choose a model automatically?

It reports the available models and can recommend a fit based on your instruction and the ticket context.

What must the ticket provide?

The ticket or your prompt must identify the parser whose models should be retrieved.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Docparser. A trigger fires from one place; an action lands in another.

Zendesk triggers

Docparser actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get Multiple Document Results

Tool to retrieve parsed data from multiple documents processed by a specific parser. Use when you need to fetch results for multiple documents at once. Returns up to 100 results by default, with a maximum of 10000.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Parser Models

Tool to retrieve all model layouts for a specific parser. Use when you need to list different layout configurations within a parser that help handle document variations.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

List Parsers

Tool to retrieve all Document Parsers linked to your account. Use when you need to view available parsers or obtain parser IDs for subsequent operations.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Ping API

Tool to test API authentication and connection health check for Docparser API. Use when you need to verify that API credentials are valid and the connection is working.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Docparser, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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