Give new Zendesk users a parser starting point
Make document automation options easier to understand from the first interaction.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
List Parsers
Tool to retrieve all Document Parsers linked to your account. Use when you need to view available parsers or obtain parser IDs for subsequent operations.
Why this helps
New users often need guidance before they know which parser fits their documents.
- Give support a ready onboarding note
- Reduce repeated parser explanations
- Keep the guidance tied to the current parser inventory
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Docparser once in Notis.
- 2Create an automation with one instruction describing the onboarding reference you want.
- 3Ask Notis to list the current Docparser parsers and draft a short guide for the new user based on any document context available.
- 4Pick the New User Created trigger and choose where reports should go.
- 5Test with one real new user event.
Questions about this workflow
Does this send a message to the user?
It creates a report unless you separately instruct and authorize a delivery workflow.
What if there is no document context yet?
Ask Notis to provide a general parser inventory and clearly mark that tailoring information is missing.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Docparser. A trigger fires from one place; an action lands in another.
Zendesk triggers
Docparser actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Multiple Document Results
Tool to retrieve parsed data from multiple documents processed by a specific parser. Use when you need to fetch results for multiple documents at once. Returns up to 100 results by default, with a maximum of 10000.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Parser Models
Tool to retrieve all model layouts for a specific parser. Use when you need to list different layout configurations within a parser that help handle document variations.
New User Created
Triggered when a new user is created in Zendesk.
List Parsers
Tool to retrieve all Document Parsers linked to your account. Use when you need to view available parsers or obtain parser IDs for subsequent operations.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Ping API
Tool to test API authentication and connection health check for Docparser API. Use when you need to verify that API credentials are valid and the connection is working.
Connect any two apps with Notis in the middle.
Zendesk and Docparser, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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